Joshua Feinberg and Adam Gibson discuss the evolving nature of data center operations, particularly the impact of remote and hybrid work arrangements in the SaaS and tech sectors.
Adam highlights the operational challenges of managing data centers, emphasizing the necessity for on-site presence in key regions like the US, where proximity to facilities is crucial.
He notes the complexities of time zones and the need for flexible working hours to support 24/7 operations.
Joshua observes the globalized nature of work, where traditional work hours are becoming obsolete due to around-the-clock client interactions.
They also discuss the increasing interest from financial companies in smaller, undervalued data centers in various global locations.
This video is excerpted from the podcast Ep. #38 Adam Gibson, VP of Global DC Development of Megaport | Data Center Go-to-Market Podcast.
Action Items
- Explore opportunities for more flexible and remote work arrangements for data center operations staff.
- Review the company's data center locations and consider expanding to new regions or countries to serve global customers better.
- Implement a 24/7 support model for data center operations, with staff available to resolve issues and inquiries across different time zones.
Outline
Optimizing Data Center Operations and Locations
- Joshua Feinberg discusses the flexibility in SaaS and tech roles, noting that data center operators often require on-site presence or significant travel.
- Adam Gibson emphasizes the operational aspects of managing data centers, including staffing, mechanical and electrical systems, cross-connects, and ticketing systems.
- Adam highlights the necessity for operational staff to be near the data centers they manage, even if head offices are in different locations.
- He mentions the challenges of time zone differences and the need for staff to handle early or late shifts to support global operations.
- Joshua and Adam agree on the outdated concept of conventional nine-to-five work hours, noting the flexibility required in modern data center roles due to global client interactions.
Resources
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