As buyers of data center-related products and services become more digitally immersed, becoming addicted to their mobile devices and platforms like Airbnb, Amazon Prime, Facebook, Google, Netflix, and Uber, their buyer preferences have changed drastically.
Ten years ago, a prospect or client needing data center- or enterprise- IT kinds of services spoke with someone on your sales team about what that person was, perhaps 10% to 20% into their buyer’s journey and 10% to 20% into their decision-making process.
Those days are long gone. Today, it’s very common for data center marketing and sales teams to discover that prospects have already completed at least 60% to 70% of their decision-making before they’re ready for any sales conversation -- like a consultation or tour.
So the role of marketing needs to evolve and change to be all about making their sales teams look like rock stars -- before, during, and after that 70% point. Otherwise, when prospects start talking with your sales team, those prospects have already fallen in love with other competitive options. Your sales team is only being pinged to try to undercut price -- which destroys profit margins and morale -- while giving your CFO, CEO, and board members chest pains and other forms of financial anxiety.
So what can data center marketing teams do to generate more of the right leads from their companies' websites?
What else should marketing teams at data center providers do to generate more right leads from their websites? Chime in down in the Comments box below.
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Learn more about Colocation Data Center Providers and Go-to-Market Strategy (GTM) for Growth.