Episode #9 of the Data Center Go-to-Market Podcast comes from the webinar Data Center Sales Has Changed: Is Your Team Living In The Past? You’ll learn how to:

  • Build and maintain trusted advisor relationships with prospects and clients
  • Differentiate from the competition, so your team can be the premier provider in your segment
  • Improve processes and productivity, so your team can produce more consistent results
  • Identify and fill in gaps that are standing in your way
  • Attract and close more of the right clients
  • And much more!

Host:

Joshua Feinberg, CEO
DCSMI

 

Special Guest:

N/A

Joshua Feinberg emphasizes the importance of adapting sales strategies to the AI era, building trust and credibility in digital marketing, and aligning marketing and sales efforts in a digitally transformed world. He highlights the challenges of modern buyers and the need for sales teams to rethink their priorities and reinvent themselves. Feinberg also stresses the importance of understanding the customer journey, leveraging technology, and personalizing the sales process.

Action Items

  • Define ideal client profiles and buyer personas
  • Implement buyer persona-based lead segmentation and targeting
  • Ensure all sales staff are comfortable creating and delivering video-based content
  • Consume company thought leadership to educate prospects effectively
  • Architect marketing strategy with autonomy to execute across departments

Outline

Adapting to modern buyer behavior in data center sales.

  • Joshua Feinberg shares insights on data center sales and marketing.
  • Webinar covers building trusted advisor relationships and differentiating from the competition.

Preparing data center sales teams for the AI era.

  • Joshua Feinberg shares insights on preparing for data center leads and rethinking sales strategies for the AI era.
  • Feinberg highlights the importance of differentiating data center sales teams and commanding premium prices.
  • Buyers have changed dramatically with Web 1.0, 2.0, and remote work, requiring new strategies.

How sales teams can adapt to changing buyer behavior and maintain relevance in the data center industry.

  • Joshua Feinberg highlights the shift in the B2B buyer journey, with 83% now researching before sales contact.
  • Feinberg emphasizes the importance of conveying trust in data center sales, citing survey data on most trustworthy professions.

Marketing strategies for early-stage sales interactions.

  • Joshua Feinberg discusses the importance of building trust in journalism and content marketing.
  • He emphasizes the need to educate and engage prospects early in the buyer's journey.
  • Joshua Feinberg emphasizes the importance of segmentation in B2B marketing.
  • He encourages sales teams to prioritize prospects' preferences and be proactive in decision-making.

Repositioning data center sales teams as consultants.

  • Joshua Feinberg discusses the impact of AI chatbots on data center sales, highlighting the importance of LinkedIn for B2B sales.
  • Feinberg emphasizes the need for companies to balance differentiation, thought leadership, and sales cycle acceleration to achieve scalable revenue growth.
  • Joshua Feinberg suggests repositioning sales teams as consultants to provide value beyond product sales.
  • Feinberg emphasizes the importance of recognizing good-fit prospects and avoiding bad fits to ensure future growth.

Modern sales strategies, including personalization and thought leadership.

  • Embracing marketing and sales technology to anticipate prospect needs.
  • Suggests sales teams should be comfortable with video and practice social selling.
  • He emphasizes the importance of CRM integration and account-level decision-making.

Lead generation and sales strategies for B2B companies.

  • Joshua Feinberg emphasizes the importance of marketing autonomy and resources for delivering a world-class customer experience.
  • He highlights the need for specialization in sales roles based on buyer persona, deal size, and journey stage.
  • Joshua Feinberg discusses lead generation and sales strategies for data center sales.
  • He emphasizes understanding buyer personas and tailoring content for each persona.

Improving brand awareness and lead generation through early involvement in the buyer's journey.

  • Focus on being found early and often by the right people for the right reasons.
  • Marketing and sales teams must be self-aware of their company's strengths and build a plan to reach potential clients early in the decision-making process.

Marketing strategy for data center providers, focusing on trust-building and pricing power.

  • Joshua Feinberg emphasizes the importance of versatility in a relatively small company, where specialists may not be affordable.
  • Feinberg suggests that marketing should be out in front as much as possible, serving as company spokesperson and thought leader.
  • Joshua Feinberg emphasizes the importance of trust and education in data center sales, suggesting that providers should be seen as trusted advisors and teachers, rather than just vendors.
  • Feinberg believes that data center providers must compete with the cloud by offering unique value through educational content and personalized recommendations.

Attracting data center clients, leveraging content for sales enablement.

  • Joshua Feinberg discusses the repatriation of data centers from the public cloud due to financial reasons and lack of flexibility.
  • Feinberg suggests creating definitive guides, training, and thought leadership to educate and build trust with mid-market technology manufacturing companies.
  • Joshua Feinberg: Identify ideal client profile and stakeholders' needs.
  • Develop the sales strategy to educate and build trust with stakeholders.

Guest Resources

 

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