Episode #25 of the Data Center Go-to-Market Podcast comes from the webinar Data Center Lead Generation 301.

  • Discover how to empathize with customers and understand their needs to differentiate your company
  • Modernize lead generation, sales, and marketing approaches for today's data center industry
  • Stay relevant by creating educational content that builds trust throughout the buyer's journey
  • Understand the importance of buyer personas and segmentation in a lead-generation strategy
  • Learn tactics for building relationships over time through empathy and education rather than sales pressure
  • Get tips on using thought leadership content, events, and other touchpoints for lead nurturing
  • Optimize websites, forms, and pages to better convert visitors into leads
  • Explore approaches for unlocking strategic, high-value sales through customer insight research
  • Improve brand awareness while also boosting lead generation

Host:

Joshua Feinberg, CEO
DCSMI

 

Special Guest:

N/A

Joshua Feinberg emphasizes the importance of understanding customer perspective, generating leads, nurturing them, and building trust. He stresses the need for alignment across the company on lead generation strategies and provides insights on how to adapt to changing buyer preferences in the AI era. Feinberg highlights the importance of providing value through premium content, webinars, and other interactive formats to establish themselves as industry experts and support more successful lead generation efforts. He also emphasizes the importance of understanding a company's resources and building a go-to-market playbook to deliver irrefutable customer success.

Action Items

  • Review terminology used for leads vs opportunities to ensure alignment internally
  • Assess if positioning needs to be adjusted based on industry/buyer changes
  • Create targeted, persona-based thought leadership content to educate and build trust with prospects
  • Optimize website, forms, and pages to better convert visitors into leads

Outline

Data center lead generation strategies.

  • Joshua Feinberg emphasizes empathy and understanding customer needs to differentiate in the data center industry.
  • Joshua Feinberg welcomes attendees to a webinar on data center lead generation.

Data center lead generation strategies.

  • Joshua Feinberg shares insights on sales, marketing, and go-to-market strategies in the data center industry.
  • Joshua Feinberg and Jensen Wang discuss data center lead generation strategies.
  • Industry leaders predict significant growth in data center upgrades and demand over the next decade.

Modernizing lead generation strategies for the data center industry.

  • Joshua Feinberg highlights the shift in buyer preferences, with 83% of the journey now happening before sales contact.
  • To stay relevant, go-to-market teams must create educational content that builds trust and resonates with specific buyer personas.
  • Joshua Feinberg highlights the importance of understanding the buyer's journey in data center lead generation.
  • He emphasizes the need to stay in front of buyers throughout their journey, with a relentless focus on their needs.

Lead generation and marketing strategies in the data center industry.

  • Leads are generated through various touchpoints, including website forms, live chats, and events.
  • Marketing-qualified leads are promoted to sales-qualified leads when a human from the sales team reviews them.
  • Joshua Feinberg: Thought leadership content consumption crucial for lead gen.
  • Half of the decision-makers spend at least an hour/per week on thought leadership, but the quality is lacking.

Building relationships with potential customers through empathy and education.

  • Joshua Feinberg emphasizes the importance of empathy in understanding customer needs and building trust.
  • He advises companies to focus on educating and nurturing leads over time, rather than pressuring them for sales.

Lead generation strategies for the data center industry.

  • Joshua Feinberg shares insights on revenue growth, differentiating through content and positioning.
  • He emphasizes the importance of understanding prospects' needs, using data, and being authentic in lead generation.
  • Joshua Feinberg emphasizes the importance of empathizing with prospects' struggles and goals throughout the full buyer's journey.
  • He suggests creating premium content tailored to individual buyer personas and their unique preferences.

Lead generation strategies for the data center industry.

  • Joshua Feinberg discusses website pages, landing pages, and blog posts, emphasizing the importance of a content management system for lead generation.
  • Feinberg highlights the importance of forms on landing pages, including a write-in field to gather information on what's most important to leads.
  • Joshua Feinberg advises on market entry strategies for data center companies.
  • He emphasizes the importance of product market fit and buyer personas.

Unlocking strategic higher value sales through customer insight research.

  • Joshua Feinberg discusses using podcasts for research and positioning as a thought leader in a space.
  • Understanding the "job to be done" for customers is crucial for effective sales and product strategy.
  • Joshua Feinberg emphasizes the importance of understanding client needs to unlock strategic higher-value sales.
  • Feinberg suggests spending more time with the best customers to gain valuable insights and transform traditional sales teams.

Improving lead generation and sales cycle acceleration in the data center industry.

  • Joshua Feinberg emphasizes the importance of building brand awareness and showing up as a trusted adviser, subject matter expert, and thought leader.
  • He highlights the need to show up and grow in brand awareness, rather than just focusing on transactions, in today's environment where people can get information elsewhere.
  • Joshua Feinberg from DCSMI discusses elevating sales, marketing, and go-to-market roles in data center industry growth.

Guest Resources

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